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Using the Polkadot Ledger Application

Need support with your Ledger Wallet?

If you need help using Ledger you can contact the Polkadot Support Team.

Please Note

Because of required WebUSB support, Ledger wallets currently only work on Chromium-based browsers like Google Chrome.

The Polkadot Ledger application is compatible with the Ledger Nano S and the Ledger Nano X devices. Ledger devices are hardware wallets that keep your secret key secured on a physical device that does not expose it to your computer or the internet. The private keys will not be leaked even if you connect your nano via USB to your computer. Ledger devices are also hierarchical deterministic wallets (HD wallets), that is:

  • Deterministic means that only one seed phrase generates all the accounts for different blockchain networks.
  • Hierarchical means that the accounts are generated in a tree-like structure for different purposes.

Ledger devices can be equipped with applications that are blockchain-specific. Third parties usually develop such applications, enabling the user to transact securely on the blockchain network. The Polkadot Ledger application allows you to manage Polkadot's native token, DOT. It supports most of the transaction types of the network, including batch transactions from the Utility pallet.

Ledger apps may not support all the transactions

Check the Ledger Polkadot App specification for the list of transactions supported. Some transactions are supported only on a specific app version, and others are not supported by any version. For instance, the staking rebag extrinsic is supported on the XL version but not on the lite version. Also, joining a nomination pool is only possible with the XL version.

If you have trouble using Ledger or following the directions below, you can try searching for your issue on the Polkadot support pages.

Requirements​

For Ledger Nano S users only

The lite version of the Polkadot Ledger App that you can install by default in the Ledger Nano S has limited functionality. The Ledger Nano S is no longer produced and has limited memory that is just right to accommodate the XL version of the Polkadot Ledger App, which gives the user more functionalities.

If you do use a Nano S with the XL version you will not be able to:

Here is a list of what you will need before using Polkadot with Ledger:

  • A Ledger Nano X or Nano S plus (recommended for Polkadot Ledger App space requirements and functionalities).
  • The latest firmware of the Polkadot Ledger App installed (always check for updates in Ledger Live under the "Manager" tab, you will need to allow access with your nano).
  • Ledger Live is installed and at version 2.1 or newer (see settings -> about to find out if you're up to date).
  • A Chromium-based web browser is installed that you can use to access the Polkadot-JS UI.

Using Ledger Live​

Check this support article to learn how to use Polkadot with ledger live.

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Ledger Live will only show the main account with BIP44 path 44'/354'/0'/0'/0'. This means that if you import a derived account using Polkadot-JS with a derivation path 44'/354'/0'/0'/1', it will not be displayed on the Ledger Live App. Consequently, it is not possible to transact with derived accounts using the Ledger Live App, but it is possible to do so using Polkadot-JS. Check the accounts page for more information about derived accounts and derivation paths.

Using on Polkadot-JS Apps​

Loading Your Account​

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Ledger Live should be off while using Ledger with Polkadot-JS UI as it can interfere with normal operation.

You can import your Ledger account to Polkadot Extension or to the Polkadot-JS UI. For instructions on how to import Ledger accounts to the Polkadot Extension read through this support article, while if you want to import Ledger accounts to the Polkadot-JS UI you can consult this other article.

Derivation paths​

When adding a Ledger account using the extension or the UI, you will be asked to select an account type and an account index. The first lets you select an account, while the second lets you pick a derivation path from that account - think of it like a formula from which child accounts are generated. When you are creating a Polkadot ledger account for the first time on Ledger Live with name Polkadot 1, this can be added to Polkadot-JS using the 0/0 derivation path (i.e. account type = 0 and account index = 0). If you add a second account called Polkadot 2, this will correspond to the 1/0 derivation path, and so on. We thus have multiple parent accounts that can be viewed and used in both Ledger Live and Polkadot-JS. Additionally, we can use Polkadot-JS UI to create multiple children accounts from each parent account. For example, Polkadot 1 with 0/0 derivation path can have child 0/1, 0/2, etc. that can be used within the UI. However, such children accounts cannot be used in Ledger Live, as it only scans through the parent accounts. So, remember that the balances on the children accounts cannot be viewed, and you will not be able to transact with those accounts on Ledger Live.

Connecting your ledger device​

While using a ledger device to sign transactions, depending on your browser and its security settings, you might need to confirm the USB connection through a popup like the one below:

Display the device connection popup

If you are adding your Ledger Nano for the first time, click on the "Unknown device" line and the "Connect" button will become available.

Signature error message

If you have already connected your device, but an error message appears before signing a transaction, make sure you have opened the Polkadot application on your Ledger Nano device. Visit this support page for more information about signing transactions using your ledger.

Confirming the Address on your Device​

To display your Polkadot ledger account address on your Ledger Nano, you can follow the guidelines on this support article. Here you can scroll through and make sure the address matches what is displayed on Polkadot-JS UI.

Checking the Balance of Your Account​

There are a few methods to check the balance of your account. Check out this support article for information.

Sending a Transfer​

General instructions to send a transfer can be found on this support page. To sign transactions with your Ledger nano check this support article.

Receiving a Transfer​

To receive a transfer on the accounts stored on your Ledger device, you must provide the sender (i.e. the payer) with your address. To do so, follow the instructions on this support page.

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Before giving anyone your address, ensure it matches what's on the Ledger by confirming the address on your device. Some malware will intercept clicks and clipboard requests and can change your copied value in-flight, so being extra vigilant around copy-paste operations makes sense.

Staking​

For staking using Ledger devices, check the section "How to stake using your Ledger" on this support article.

Removing Expired Democracy Locks​

Check out this support page the learn how to remove democracy locks after the end of a Governance referendum.

Please be advised: Despite the Polkadot ledger application being compatible with both the Ledger Nano S and the Ledger Nano X, none of the Democracy extrinsics are available in the light version. The following repository by Zondax lists the currently supported Democracy extrinsics on the full ledger.

Ledger Developer Release​

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This section is for developers only. It is recommended to install the application from Ledger Live unless you know precisely what you're doing.

Why you might need the Developer Release​

Ledger apps for the Polkadot ecosystem are developed by Zondax. When new functionalities are added to the Ledger apps, they are made available on a developer release for testing purposes. After a successful audit and review, the apps would be available for download and installation using Ledger Live. As it takes some time for Ledger to audit and review the release, the app upgrade option may not be available on Ledger Live when the new runtime is deployed on the network. If this happens, users cannot use Ledger devices with the Polkadot-JS UI, and while signing for a transaction, will most likely incur the error message "txn version not supported". Please do not panic if this happens, as there are solutions to this problem. Suppose you cannot wait a few days until the app passes the Ledger audit, you can install the developer release from the shell using the latest version published on the Zondax GitHub repository.

Install the Developer Release​

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See this video tutorial to learn how to install the developer release of your ledger app.

Currently, the developer release can be installed only on the Nano S and S plus devices and can't be installed on the Nano X.

To install the developer version, make sure you have the latest pip version and follow the steps below:

  • Install ledgerblue running the command python3 -m pip install ledgerblue.
  • Download the developer release from the Zondax GitHub repository. The file will be named installer_nanos_plus.sh or something similar, depending on your ledger device.
  • Locate the downloaded shell script and make it executable in your shell by typing the command chmod +x installer_nanos_plus.sh.
  • You can now use the ./installer_nanos_plus.sh --help command to visualize the available options (see below)

Dev Ledger Help Menu

  • Attach your Ledger Nano (in this case Nano S Plus) to your computer, enter the PIN code, and run the command ./installer_nanos_plus.sh load. Scroll with the right button until you see "Allow unsafe manager", left and right press to confirm. You will be asked to confirm the action of uninstalling the app and subsequently installing the newer version. After confirming both actions, the shell script will install the version on your device. You must insert the PIN code to use the device after the installation.
  • If you wish to revert the version to the stable release, go to Ledger Live. The app will automatically detect the developer release and give the option to install the previous stable release.